Frequently Asked Questions
Everything you need to know about your next tech upgrade
How long does shipping take for new smartphones?
Standard shipping typically takes 3-5 business days. We also offer express 24-hour delivery for most metropolitan areas if ordered before 2 PM.
Do your electronics come with a warranty?
Yes, all devices sold on Methaphone come with a comprehensive 12-month manufacturer warranty covering hardware defects and technical malfunctions.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened but in perfect condition with all original packaging, a small restocking fee may apply.
Are the devices sold on Methaphone unlocked?
Absolutely. All smartphones and tablets sold through our store are factory unlocked and compatible with any global GSM carrier.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery.